2017 HSC Section 2 - Practice Management

JOURNAL OF MEDICAL INTERNET RESEARCH

Irizarry et al

leaders must consider the contributing factors that impact efficacy and sustained use of patient portals. According to this review, these factors include attention to the topical areas of patient adoption, provider endorsement, health literacy, usability, and utility. Ultimately, adoption by patients and endorsement by providers will come when existing patient portal features align with patients’ and providers’ information needs and

functionality. Conceptualizing patient portals as a dynamic component of the patient-provider relationship and health care delivery system as a synergetic whole, rather than an isolated repository of information or a set of disconnected functions meant to collect patient data for provider use, may help to inform future research, improve patient portal design, and efforts to promote adoption and effectiveness.

Acknowledgments TI was funded on T32: Technology Research in Chronic and Critical Illness (2NR008857, Erlen & DeVito Dabbs, Directors). The funding agency had no role in the preparation, review, or approval of the manuscript. The opinions, results, and conclusions reported in this paper are those of the authors and are independent of the funding source.

Conflicts of Interest None declared.

Multimedia Appendix 1 A brief description of each article and the topical areas it addresses. [ PDF File (Adobe PDF File), 306KB - jmir_v17i6e148_app1.pdf ]

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