2017 HSC Section 2 - Practice Management

Introduction The Home Study Course is designed to provide relevant and timely clinical information for physicians in training and current practitioners in otolaryngology - head and neck surgery. The course, spanning four sections, allows participants the opportunity to explore current and cutting-edge perspectives within each of the core specialty areas of otolaryngology. The Selected Recent Material represents primary fundamentals, evidence-based research, and state of the art technologies in practice management. The scientific literature included in this activity forms the basis of the assessment examination. The number and length of articles selected are limited by editorial production schedules and copyright permission issues, and should not be considered an exhaustive compilation of knowledge on practice management. The Additional Reference Material is provided as an educational supplement to guide individual learning. This material is not included in the course examination and reprints are not provided. Needs Assessment AAO-HNSF’s education activities are designed to improve healthcare provider competence through lifelong learning. The Foundation focuses its education activities on the needs of providers within the specialized scope of practice of otolaryngologists. Emphasis is placed on practice gaps and education needs identified within eight subspecialties. The Home Study Course selects content that addresses these gaps and needs within all subspecialties. Target Audience The primary audience for this activity is physicians and physicians-in-training who specialize in otolaryngology-head and neck surgery. Outcomes Objectives The participant who has successfully completed this section should be able to: 1. Recognize the changing nature of physician reimbursement systems, the structure of the otolaryngology workforce, and how these will affect the future of the specialty. 2. Discuss how performance metrics and electronic health records may be utilized to improve quality of care. 3. Identify those aspects of common otolaryngic care most susceptible to litigation and learn possible steps to reduce this risk. 4. Review current methods that can be utilized to improve communication in the healthcare setting as a means of error reduction. 5. Explain the concept of quality of care and how its measurement will affect physician compensation in the future. 6. Discuss the key elements of team medical care and the essential patient care handoff and understand the implications in potentially reducing medical errors. 7. Restate the essential issues involved when encountering the impaired or disruptive physician and learn strategies to successfully manage these challenging situations. 8. Review the factors associated with physician burnout and learn about existing tools and strategies designed to increase physician well-being and job-related satisfaction.