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American Hospital Association 2013 Committee on Performance Improvement

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Marlon L. Priest, MD Executive President and Chief Medical Officer Bon Secours Health System, Inc. Michael G. Rock, MD Medical Director, Mayo Clinic Hospitals/Mayo Foundation Mayo Clinic PamelaT. Rudisill, DNP, RN Vice President, Nursing and Patient Safety Health Management Associates, Inc. Donna K. Sollenberger Executive Vice President and Chief Executive Officer University of Texas Medical Branch Health System Arthur A. Sponseller, JD President and Chief Executive Officer Hospital Council of Northern and Central California Richard J. Umbdenstock President and Chief Executive Officer American Hospital Association Raymond P.Vara, Jr. President and Chief Executive Officer Hawaii Pacific Health

Georgia Fojtasek, RN, EdD President and Chief Executive Officer Allegiance Health Nancy A. Formella, MSN, RN Chief Operating Officer Beth Israel Deaconess Medical Center Raymond Grady Trustee Northwest Community Healthcare Mary Henrikson, MN, CENP Vice President for Patient Care Services St.Anthony Summit Medical Center Mary Anne Hilliard, BSN, JD Chief Risk Counsel Children’s National Medical Center

James A. Diegel Committee Chair President and Chief Executive Officer St. Charles Health System Mark C.Adams, MD Chief Medical Officer Franciscan Health System

Richard Afable, MD President and Chief Executive Officer Hoag Memorial Hospital Presbyterian

Barclay E. Berdan Chief Operating Officer and Senior Executive Vice President Texas Health Resources Damond Boatwright Chief Executive Officer Overland Park Regional Medical Center ThomasW. Burke, MD Executive Vice President and Physician-in-Chief University of Texas MDAnderson Cancer Center

RussellW. Johnson Senior Vice President of Network Development Centura Health

Douglas Leonard President and Chief Executive Officer Indiana Hospital Association RaymondW. Montgomery II President and Chief Executive Officer White County Medical Center Sarah Patterson Executive Vice President and Chief Operating Officer Virginia Mason Medical Center

John Duval Chief Executive Officer Medical College of Virginia Hospitals

Mary BethWalsh, MD Executive Medical Director and Chief Executive Officer Burke Rehabilitation Hospital

Laura Easton President and Chief Executive Officer Caldwell Memorial Hospital

Suggested Citation: American Hospital Association, Committee on Performance Improvement. (2014, January). Managing an intergenerational workforce: Strategies for health care transformation . Chicago, IL: Health Research & Educational Trust.

For Additional Information: Maulik S. Joshi, DrPH, (312) 422-2622, mjoshi@aha.org

Accessible at: www.aha.org/managing-intergenerational-workforce

© 201 4 Health Research & Educational Trust.All rights reserved.All materials contained in this publication are available to anyone for download on www.aha.org, www.hret.org or www.hpoe.org for personal, non-commercial use only. No part of this publication may be reproduced and distributed in any form without permission of the publication or in the case of third party materials, the owner of that content, except in the case of brief quotations followed by the above suggested citation.To request permission to reproduce any of these materials, please email hpoe@aha.org.

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Managing an IntergenerationalWorkforce: Strategies for Health Care Transformation