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Creating High-Performing Teams

Hospital leaders can leverage the three management strategies outlined in this report to create high performing teams that are flexible and adaptable to changing conditions. ˆ ˆ Set Goals Hospital leaders can begin by implementing programs that address the intergenerational workforce. Leaders must identify the needs and goals of the organization and align workforce initiatives. Doing so facilitates creating a realistic and sustainable blueprint for action. € € BeTransparent Hospital leaders must effectively communicate the future direction of the organization. Keeping the workforce abreast of intergenerational initiatives and programs can increase employee engagement, encourage participation and promote shared responsibility. € € Coordinate with human resources staff After defining and communicating the organization’s vision for the future, hospital leaders will need to coordinate and rely on human resources staff to acquire intergenerational talent that will best fit the culture of the organization.  Manage Expectations when Implementing IntergenerationalWorkforce Initiatives € € Gain employee buy-in Hospital leaders, especially in generationally diverse organizations, may face difficulty gaining employee buy-in for new organizational directions. One strategy is to give staff an opportunity to provide input on key decisions.While hospital leaders should not expect to appease everyone, employees will be more accepting of proposed organizational changes if they have input in the process. € € Align employee expectations Generationally diverse employees will differ in their expectations on how to approach generational workforce initiatives. Hospital leaders must address doubts and present future and potential concerns to find common ground with employees. € € Hold teams and individual employees accountable Hospital leaders must implement organizationwide strategies that hold teams and individual employees accountable for taking advantage of intergenerational learning and development opportunities. Examples include tracking staff participation in educational and team-based learning programs that focus on managing and working with an intergenerational workforce. ˆ ˆ Align theWorkforce to the Organization’sVision of the Future

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Managing an IntergenerationalWorkforce: Strategies for Health Care Transformation