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 Develop High-PerformingTeams

€ € Design agile teams Hospital leaders should develop agile, intergenerational teams that are focused, fast and flexible in uncertain conditions. € € Create cross-functional, intergenerational teams Hospital leaders should develop cross-functional, intergenerational teams, which include specialists from different fields.The diversity of expertise, skills and experience found in cross functional, intergenerational teams makes them versatile and efficient for executing projects. Through team-based learning, health care leaders can leverage one of the most valuable assets of their organization—their employees.There are five routines to team-based learning: 43 € € Establish rounds Work is delegated to the most eligible junior member of the team—that is someone who meets the minimum background to perform the job—giving them an opportunity to get early exposure and experience doing more advanced tasks. € € Conduct formal observation and feedback Constructive feedback puts emphasis on professional growth and fosters behavioral change.This process ensures that employees are assigned meaningful responsibilities early in their tenure and have the opportunity to learn and grow in their positions. € € Shadow Shadowing provides less experienced employees with the opportunity to engage and collaborate with more experienced employees and vice versa. € € Conduct after-action reviews After-action reviews can be helpful in identifying effective and ineffective practices and improving processes to provide better patient care. € € Develop team workshops Workshops can help employees become aware of new routines and understand changing practices.  Cultivate Staff throughTeam-Based Learning

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Managing an IntergenerationalWorkforce: Strategies for Health Care Transformation